Service provider
Local Presence Works is a service brand operated by John Stephenson LLC.
Consent
The customer is responsible for obtaining and documenting legally sufficient consent before automated messages are sent. Consent requirements vary by channel, location and message type.
Identification and opt-out
Messages must identify the business where required and provide appropriate opt-out handling. Opt-out requests must be honored promptly.
Human escalation
Sensitive, complex or unusual conversations should be escalated to a person. Automation does not replace professional judgment.
Compliance review
Messaging workflows must comply with applicable laws, carrier requirements and platform policies. Qualified counsel should review high-risk or large-scale programs.
Contact
Questions about this policy may be sent to contact@localpresenceworks.com.